Cancellations must be made within 24 hours of placing your order.
You cannot cancel your order if it has already been sent.
Customer MUST complete the cancellation form, or order will be processed.
Your order is not cancelled until you receive confirmation.
To obtain a cancellation form feel free to contact us.
BEFORE MAILING PRODUCT Customer MUST get Return Merchandise Authorization Number (RMA#) or return will be refused.
After customer receives RMA#, customer will be contacted by us with further instructions.
If customer is instructed to return the product, we must receive product within 10 days, or refund will be refused.
Returns are subject to a 20-80% restocking fee depending on product condition.
Customer pays all shipping charges.
If your purchase was made through Paypal, any refunds issued will have the Paypal fees deducted from the toal refund amount.
You may return most items sold by 2wice inc. within 15 days of delivery. We'll also pay the return shipping cost if the return is a result of our error. We cannot accept returns of certain items, including:
Any item that is returned more than 15 days after delivery.
Any opened goggles or lenses (taken out of its plastic wrap).
Any item that is not in its original condition, is damaged, or is missing parts.
Any garments that show evidence of wear.
Customer must refer to manufacturer warranty.
It is the responsibility of the buyer, not the seller, to ascertain and obey all applicable local, state, federal, and international laws in regards to the possession, use, and sale of any item purchased from 2wice inc. You must be 18 years of age to purchase Paintball Guns.
ALL PRODUCTS MUST BE USED AT OWN RISK. 2WICE INC. IS NOT LIABLE FOR ANY BODILY HARM.